What is Proactive IT Maintenance aka Managed IT Services?
Proactive maintenance enables you to offload specific or all IT operations to service a provider. The service provider takes over the responsibility of monitoring, managing and providing resolutions of the specified IT operations. Allowing you and your team to increase your performance and productivity in other areas of relevance.
Prevent a disaster before it strikes. Your IT infrastructure must have the following:
- Alerts (notifications) – manage your hardware software license renewals
- Patch management (software & firmware) – keep your devices up to date and secure from vulnerabilities
- Local data backup – allow quick access to data when it is needed
- Offsite data backup - maximize the use of keeping a backup copy of your data to the cloud
- Design a strategic and optimized data recovery plan implementation
Are you overwhelmed and falling behind in proactively maintaining your data backups, installing critical system patches, trying to minimize security vulnerabilities?
When your business environment maintenance falls behind it weakness your defense systems and network and that is where an attack is imminent.
What can you do?
We are here to help ease your work load within you IT department and allow your business from minimizing to preventing bad guys from accessing your data.
If you do not have an IT department – Upxcel team is ready to serve and be by your side
The life cycle of your devices comes to an end at some point.
- How will you know the right time to replace them?
Every business should have a system that notifies them when hardware needs to be replaced.
- What measures have you put place to know when your devices have reached their end of life?
You need to take an inventory of your assets and keep track of them. When devices reach the end of their usefulness, they become more susceptible to software and firmware incompatibility issues which leaves your network and data vulnerable to exploitation.
You need a new device for your IT infrastructure, no problem!
We can acquire the following device(s) for your business or personal use – Servers, Switches, Firewalls, Workstations, Laptops, Printers etc.
Upxcel is ready to help your business become more secure with any hardware monitoring, maintenance and replacement – Contact Us
- How does your business account for your software licenses renewals before they expire?
In some cases, expired licenses mean no security patches will be applied to the application until the licenses are renewed.
Your Antivirus/Zero day software expired license is equal to your system opening a door for an attack. You can prevent your software license or subscription from expiring without you knowledge.
Using automated and manual tools Upxcel will help you to monitor and manage your software licenses and subscriptions renewals.
How do we manage your IT Infrastructure?
Monitoring & Notification
- We monitor operating system performance and device health of your Servers, Workstations, Laptops and mobile devices (Smartphones and Tablets) 24/7 – using automated processes.
- We create, modify and maximize safe guards on your network perimeter and receive alerts about your environment. We provide a report for any critical issues found, under investigation and addressed
Assets & Patch Management
Upxcel employs advanced systems patch management which:
- Closes security loop holes and prevent security breaches before they are used against your business operation.
- Protect your devices from malware and zero day exploitation
Request for assistance at anytime from anywhere. Whether it is a new or an existing issue – you can manage your tickets, request changes or modification to an open ticket.
Let us take care of all things IT for your business
Drop us a line today for a free quote!